FAQs
Travelers often have the same concerns and you can find answers to commonly-asked questions below. If you can’t find what you’re looking for in our FAQs, feel free to email us at info@juvet.com or call us at 123-456-7890.
I want to cancel or modify my reservation online, will my stay still be charged?
First of all, you should check the cancellation conditions of your reservation to ensure that it can be canceled or modified.
Your stay will be invoiced according to the cancellation conditions of your reservation, which can be consulted in your confirmation email.
How do I get a duplicate of my invoice?
We invite you to contact the receptionist directly during your stay or to use our 'Contact Us' Page.
Is late check-out available?
A half-day charge may be incurred for a late check-out between 12 pm to 6 pm. For a later check-out after 6 pm, a full-day charge will apply.
Do I have to pay extra for my cat or my dog?
We gladly welcome your pet. There will not be any additional charge, unless damages have incurred.
What time can I have my breakfast?
Breakfast Buffet typically starts from 7:30 AM to 10:30 AM. Room Service Breakfast starts at 6:30 AM to 11 AM.
How can I extend my stay?
On simple request to any of our staff, you can extend your stay, during reception opening hours when you arrive at the resort, or before your initial departure date.
If you are not on the premises, you can also contact the resort directly, please refer to the page 'Contact Us'.
Do kindly take note that extension will only be enabled given that offers are available on the desired dates.